This Privacy Policy explains how Ambrino Infotech collects, uses, and protects the personal information of users/customers when they access or use our website https://www.ambrinoinfotech.com (the “Platform”) and when they purchase our products or use our services. By accessing the website, creating an account, placing an order or availing any of our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue using our website.
1. Interpretation and Definitions
Interpretation:
Words with initial capitalization carry the meanings assigned to them in the Definitions section below. These definitions apply regardless of whether they appear in singular or plural form.
Definitions:
For the purposes of this Privacy Policy:
- Account: A unique profile created by a User to access our website or certain parts of it.
- Affiliate: Any individual or entity that directly or indirectly controls, is controlled by, or is under common control with Ambrino Infotech, or any person or organization that promotes Ambrino Infotech’s products or services in exchange for commissions or rewards based on resulting sales.
- Ambrino Infotech (referred to as “Ourselves”, “We”, “Our”, or “Us” in this Privacy Policy): Refers to Ambrino Infotech, located at 46, J. P. Purba Parh, Jail Pukur Purba Parh, Kuikota, Medinipur, Paschim Medinipur, West Bengal, India – 721101.
- Cookies: Small data files placed on your Device to store information about your browsing activity.
- Country: Refers to India.
- Device: Any device capable of accessing our website, such as a desktop computer, laptop, smartphone, or tablet.
- Personal Data: Any information that identifies or can be used to identify an individual.
- Platform: Refers to our website https://www.ambrinoinfotech.com and any related services offered by the Ambrino Infotech.
- Service: The e-commerce services and platform provided by Ambrino Infotech.
- Service Provider: Any third-party company or individual engaged by Us to facilitate, support, or enhance our business operations.
- Third-Party Social Media Service: Any social networking platform through which Users can log in or interact with our Platform.
- Usage Data: Data collected automatically when you use the website, such as your browser details, device type, pages visited, time spent on pages, and other diagnostic or analytical data.
- User (also referred to as “You”): Any individual accessing or using our Platform, or the legal entity on whose behalf they are accessing or using it.
2. Collecting and Using Your Personal Data
Personal Data We Collect:
We collect information from you when you browse our website, create an account, place an order, subscribe to our newsletter, participate in surveys, or submit any forms on our site.
- Name
- Email address
- Phone number
- Company Name (Optional)
- GST No. (Optional)
- Billing and shipping address (including State, Postal/ZIP code, City, and Country)
- Payment-related information: On our website, we use “Razorpay” and “PayU” as payment gateway solution providers to process payments from users/customers. We collect only basic transaction details (such as payment status and transaction ID) when you make a purchase through these payment gateway providers. We do not collect or store any sensitive payment information such as credit card details, debit card details, UPI IDs, or any other details related to payments. This type of information is handled securely by the respective payment gateway providers.
Usage Data:
We may collect certain information about how you interact with our platform. This may include details such as your browser type and version, device type and operating system, the pages you visit and the time spent on them, the referring website or source that directed you to our platform, as well as diagnostic and analytics data. This information helps us understand user behavior and improve the performance and functionality of our platform.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, such as web beacons, tags, and scripts, to enhance your experience on our platform. These technologies help enable essential site functionality, remember your preferences (such as login details and language settings), analyze site traffic to improve our services, and track the performance of our marketing campaigns. You can choose to disable cookies through your browser settings, but some parts of our Platform may not function properly if cookies are disabled.
4. How We Use Your Personal Data
We use your personal information for various purposes, including processing and fulfilling your orders (such as products, software licenses, or services), creating and managing your account, and communicating with you regarding your orders, support requests, or account activity. We may also use your information to send important service updates, including security notices and policy changes, as well as promotional offers, newsletters, or product updates (if you have not opted out). Additionally, your information helps us improve our platform, enhance the user experience, strengthen our marketing efforts, and ensure compliance with legal obligations or enforcement of our Terms & Conditions.
5. Sharing Your Personal Data
We may share your personal information in certain situations. This includes sharing it with service providers to process payments, deliver products, provide technical support, and analyze usage. We may also share information with our affiliates, who are required to adhere to this Privacy Policy, and with business partners to offer joint promotions or bundled services. In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. Additionally, we will disclose your personal information for other purposes only with your explicit consent. We do not sell your personal data to any third parties.
6. Data Retention
We will retain your personal data only for as long as necessary to provide and improve our services, comply with legal and accounting obligations, and resolve disputes or enforce agreements. Usage data is generally retained for a shorter period, unless it is required for security purposes or performance analysis.
7. International Data Transfers
Your data may be processed outside your country of residence. By providing your information, you consent to such transfers. We will take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.
8. Your Data Rights
You have the right to access the personal data we hold about you, correct or update any inaccurate information, and request the deletion of your data (subject to legal retention obligations). You may also withdraw your consent for receiving marketing communications at any time. To exercise these rights, you can log in to your account or contact us using the details provided below.
9. Disclosure of Personal Data
We may disclose your personal data if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or security incidents, protect the safety of users or the public, or defend against legal claims.
10. Security of Your Data
We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
11. Children’s Privacy
Our platform is not directed to individuals under the age of 18, and we do not knowingly collect personal data from anyone under 18. If you believe that your child has provided personal information to us, please contact us, and we will delete it promptly.
12. Links to Other Websites
Our Platform may contain links to external websites. We are not responsible for the content, privacy practices, or policies of these third-party sites. Please review their privacy policies when you visit them.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Whenever we make changes, we will post the updated version on this page and notify you by email or through a notice on our platform.
If you have any question, please contact us:
Email: support@ambrinoinfotech.com
Phone : +91-8910954769 (Mon–Sun: 10 a.m. – 6 p.m.)